Triple M Studios respects your privacy and aims to be clear about how personal information is collected and used through this website. Triple M Studios is the controller of the personal information described in this notice.
Who we are
Triple M Studios is a recording studio based at 8 Wellmeadow Close, Newton Mearns, Scotland, G77 6QW. You can contact us about privacy matters at info@triplemstudios.co.uk.
Information we collect
- Information you send through a contact form, such as your name, email address, phone number, service interest, and message.
- Information you provide when booking a podcast session through the embedded Cal.com calendar.
- Website usage information collected through Google Analytics if you accept analytics cookies.
Where the information comes from
Most personal information is provided directly by you when you contact us or make a booking. Analytics information is collected from your use of the website only if you choose to accept analytics cookies.
How we use your information
- To reply to enquiries and discuss requested services.
- To manage bookings and studio appointments.
- To understand how visitors use the website and improve it, where analytics consent has been given.
- To keep necessary business, accounting, and legal records where applicable.
Lawful bases
- We use enquiry and booking information because it is necessary to respond to requests, discuss services, and take steps before entering into a contract.
- We keep necessary business, accounting, and legal records where required to meet legal obligations or protect legitimate business interests.
- We use Google Analytics only where you have given consent for analytics cookies.
You do not have to provide personal information through the website, but if you do not provide the details needed for an enquiry or booking, we may not be able to respond or arrange the requested service.
Cookies and analytics
This website uses Google Analytics to help us understand how visitors use the site. Analytics cookies are only used where you give consent through the cookie banner. Google Analytics may collect information such as pages visited, approximate location, device details, and interaction data. We do not use analytics to identify you personally.
- Optional analytics cookies: Google Analytics cookies such as
_gaand_ga_*help distinguish visits and understand website usage. They may remain for up to 2 years unless you delete them sooner. - Changing your choice: You can reopen the consent options at any time using the Cookie settings link in the footer.
Booking through Cal.com
The podcast booking calendar is provided by Cal.com. If you make a booking, the information you enter is processed through Cal.com so the booking can be arranged. Cal.com has its own privacy policy and handles data under its own terms.
Who we share information with
We do not sell your personal information. Information may be handled by service providers that help run the website and booking process, including Google Analytics and Cal.com, only where needed for those services.
International transfers
Some service providers may process information outside the UK. Where this happens, we use providers that state they apply appropriate safeguards for international transfers in their published privacy terms.
How long we keep information
- General enquiries are usually kept for up to 24 months after the last contact.
- Booking and business records may be kept for up to 6 years where needed for accounting, tax, or legal purposes.
- Analytics data is retained according to the settings applied within Google Analytics.
Your rights
You can ask for access to your personal information, correction of inaccurate details, deletion where appropriate, restriction of processing, data portability where applicable, or object to certain uses of your data. Where we rely on consent, you can withdraw it at any time using the Cookie settings link in the footer.
If you are unhappy with how we use your information, you also have the right to complain to the Information Commissioner's Office.
How to contact us
If you have a question about this privacy policy or how your information is used, email info@triplemstudios.co.uk.